7C method to improve workplace articulation using mesmerising email.
One of the best skills my ex boss taught me was how he managed to achieve so much with so little. He has a 3 killer skill that I love to share with you. Art of delegation, art of mesmerising email and art of convincing.
Today I share his Art of mesmerising email in 7C method.
Clear and unambiguous
Any email should contain 3 important portion. Background, purpose and rationale (optional) with a call to action.
Concise and straight forward
If things can be said in 1 sentence, do not make it into 3. Less is more. Remove all redundancy and keep your email short.
Consistent and keep to it
Do not sit on the fence while being ask for opinion. State your opinion only if you mean to keep to it. This will enforce confidence to your superior.
Your content, tonality and body language should stay as consistent too.
Correct and avoid mistake
Always check your content to make sure you are impressing your thoughts correctly before you send the email.
Coherent with chronological flow
Make sure your email has a flow that is logical. Use cause and effect use numbering sequence as much as possible.
Complete with a call to action
Make sure all minimal details are provided. Like time, place, people and all other information are included and concluded. Use 5 “W” method.
Courteous and polite
Never be rude even if you have to be direct. No one can reject a smiling person. Try to praise and show gratitude even you are going to provide a constructive feedback.
If there are one things I learn from my ex boss. That will be the art of writing an irresistible email. With that, this will be my ultimate guide for reference. It’s always better to slow down and write then to rush through a shabby email.
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